Call Bank of America from abroad without roaming fees.
Reach Bank of America customer service, fraud, and card support from your browser. Rate preview before every call.
+1 (315) 724-4022
8 cents/minute
10 to 20 minutes during peak hours. 3 to 8 minutes overnight.
United States
Tips for calling Bank of America from abroad
What to say
- 'My card was declined while traveling. Can you unlock it?'
- 'I need to add a travel notice to my account.'
- 'I see a charge I do not recognize.'
What to have ready
- Your Bank of America debit or credit card
- Your online banking User ID or full account number
- Your PIN or security code (do not say it out loud unless asked)
- Travel dates and destination
Best time to call
- 24/7 line available, but shortest holds are 2 AM to 5 AM ET. Expect 10 to 20 minutes during US daytime.
Average wait time
- 10 to 20 minutes during peak hours. 3 to 8 minutes overnight.
Common questions before you dial.
01Can I call Bank of America internationally?Bank support from abroad
Yes. Use Browser Line to dial their international collect number or the direct line. You see the rate before calling.
02Does Bank of America block browser-based calls?Bank support from abroad
Bank of America does not typically block calls based on carrier type. However, using a recognizable caller ID helps with security verification.
03How do I add a travel notice before my trip?Bank support from abroad
Log into online banking or the mobile app. Go to 'Help & Support' > 'Set Travel Notice.' Enter your destination and dates.
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